IT Technician
Main PurposeThe duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.
They are required to listen to their technical needs, understand their problems and implement solutions to them.
Essential Functions o Installing and configuring hardware and software components to ensure usability.
o Troubleshooting hardware and software issues.
o Repairing or replacing damaged hardware.
o Installing and upgrading anti-virus software to ensure security at the user level.
o Performing tests and evaluations on new software and hardware.
o Providing support to users and being the first point of contact for error reporting.
o Establishing good relationships with all departments and colleagues.
o Managing technical documentation.
PI227357496 Recommended Skills Antivirus Softwares Interpersonal Skills Networking Problem Solving Software Engineering Exception Handling Estimated Salary: $20 to $28 per hour based on qualifications.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.
They are required to listen to their technical needs, understand their problems and implement solutions to them.
Essential Functions o Installing and configuring hardware and software components to ensure usability.
o Troubleshooting hardware and software issues.
o Repairing or replacing damaged hardware.
o Installing and upgrading anti-virus software to ensure security at the user level.
o Performing tests and evaluations on new software and hardware.
o Providing support to users and being the first point of contact for error reporting.
o Establishing good relationships with all departments and colleagues.
o Managing technical documentation.
PI227357496 Recommended Skills Antivirus Softwares Interpersonal Skills Networking Problem Solving Software Engineering Exception Handling Estimated Salary: $20 to $28 per hour based on qualifications.
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