Customer Service Manager
We are looking for a passionate and customer-focused Customer Service Manager to join the team at Richard's Kitchen Store in Houma, LA.
The successful candidate will be expected to provide excellent customer service to ensure customer satisfaction.
The ideal candidate will have a minimum of 3 years experience in customer service management and be highly organized with excellent communication skills.
They will be responsible for coordinating with the team, scheduling and organizing daily/weekly schedules, filing warranty paperwork, and resolving customer concerns or complaints.
Additionally, they will be expected to be a brand ambassador and strive for customer retention.
This is a great opportunity for someone looking to hone their customer service skills and take their career to the next level.
Responsibilities:
o Monitor customer service processes and ensure customer satisfaction.
o Develop strategies to improve customer service quality and enhance customer satisfaction.
o Manage staff and scheduling to ensure adequate coverage and maximum customer service efficiency.
o Monitor and respond to customer inquiries, complaints, and feedback in a timely manner.
o Create reports to evaluate customer service trends and make recommendations for improvements.
Qualifications:
o 2
years of customer service experienceo US Work Authorizationo Excellent problem-solving, communication, and interpersonal skillso Proficient in managing customer relationso Ability to multi-task in a fast-paced environmentAbout Company:
Since 1977, Richard's Kitchen Store has been known as the premier kitchen and galley supplier in our region.
We are the largest kitchen store in Louisiana and carry equipment, supplies and parts for all foodservice or residential kitchens, We work with the marine industry, commercial restaurant industry, institutional and medical industries, along with residential indoor and outdoor kitchens.
We want to be known as the Experts when it comes to kitchen and food service equipment, supplies, and repair.
Recommended Skills Communication Customer Relationship Management Customer Satisfaction Customer Service Interpersonal Skills Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will be expected to provide excellent customer service to ensure customer satisfaction.
The ideal candidate will have a minimum of 3 years experience in customer service management and be highly organized with excellent communication skills.
They will be responsible for coordinating with the team, scheduling and organizing daily/weekly schedules, filing warranty paperwork, and resolving customer concerns or complaints.
Additionally, they will be expected to be a brand ambassador and strive for customer retention.
This is a great opportunity for someone looking to hone their customer service skills and take their career to the next level.
Responsibilities:
o Monitor customer service processes and ensure customer satisfaction.
o Develop strategies to improve customer service quality and enhance customer satisfaction.
o Manage staff and scheduling to ensure adequate coverage and maximum customer service efficiency.
o Monitor and respond to customer inquiries, complaints, and feedback in a timely manner.
o Create reports to evaluate customer service trends and make recommendations for improvements.
Qualifications:
o 2
years of customer service experienceo US Work Authorizationo Excellent problem-solving, communication, and interpersonal skillso Proficient in managing customer relationso Ability to multi-task in a fast-paced environmentAbout Company:
Since 1977, Richard's Kitchen Store has been known as the premier kitchen and galley supplier in our region.
We are the largest kitchen store in Louisiana and carry equipment, supplies and parts for all foodservice or residential kitchens, We work with the marine industry, commercial restaurant industry, institutional and medical industries, along with residential indoor and outdoor kitchens.
We want to be known as the Experts when it comes to kitchen and food service equipment, supplies, and repair.
Recommended Skills Communication Customer Relationship Management Customer Satisfaction Customer Service Interpersonal Skills Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
